Testimonials

Our job is to make our client look good in front of their client.

Subject: RE: Harlow Frankfurt drop.

Marvellous – thanks so much Tony and team – really appreciate the mammoth effort given the turnaround time!

All the best,

Claire

Dear Ian

The air show programme's were immaculately produced and delivered early (your drivers were excellent too), so
many thanks to you and to all involved.

Have a good weekend.

Kind regards

Peter

Dear Nicky

Today, I have received the huge score of "ROTAS" via my publisher Edition Kunzelmann. It's perfect, perfect! It's exactly what I was thinking of, when we spoke on the phone. I will come back to you at the end of this year for a similar order.
The only difference is, that it will be very urgent.... But I'm sure, we are going to be able to manage that!

So, thanks again,
warm regards from Zurich,

David

Dear Murray,

Thank you very much for the 'Welcome to Hospital' folder/Brochures. The quality and service, once again, was first class. Thank you also for putting these into stock and allowing us to call these off through your just in time (JIT) system. It
makes life so much easier and hassle-free as we have no warehouse facility / store space at the hospital. I will be delighted to recommend Halstan to any other NHS trust Organisation in the future.

Dear Murray,

Just a quick note to say thank you with regards to the HCV Superiority Campaign 2010 leavepiece. Both Halstan and
your die makers worked very hard in order to achieve and even exceed our expectations. I know at times it seemed
an up hill struggle (no pun intended) but you managed to get their in the end. Your personal service going backward and forward to both Roche and the Huntsworth Health to make sure all parties were happy. Tweaking elements and making recommendations where necessary proved to be most valuable to the success of the project.

Please pass on my thanks to all involved.

Good Morning Chris

I would like to say a big thank you to Richard and all that helped him with the production of the Centrica LSA
Certificates and folders. Is it OK to send a few bottles of wine to say thank you for all his hard work and patience
due to numerous changes and demands made by the client?

"Environmental Accreditations FSC and ISO14001 and a solid financial profile were key in awarding contracts at
the Open University. It is easy to go with price and price alone and although this is a key factor, we have a
responsibility and an obligation to our students to make sure they get there books on time and of good quality.
We place our contracts sometimes for 3 years minimum and we need to make sure that printers in this climate
are going to be around for the long term. Halstans certainly ticked all the boxes in every criteria" David Steer,
LTS Materials Procurement Manager The Open University"

“Hi Chris - Thank you very much for following up on my order. Customer Experience! – Halstan are winners of
“First Prize” according to my experience. In today’s rushed, confused and sometimes inhospitable business
climate, it is refreshing to find an organisation that “gets it” about customer service.  Promptness, politeness, understanding, reliability, friendliness, professional; thank you for treating me as your best and only customer!”
Henley Centre for Customer Management, Henley Business School

“Hi Kevin - As per our chat just now, just to say thanks for the prompt delivery of the booklet. In addition, not
spot UVing the text has worked really well and the client seems very pleased. A big thank you to estimating for
all the revisions as I know there were many and to the boys on the press.”

“Dear Robin - I have always believed that the two most important people in the company are the Receptionist
  and the Delivery Man. One makes the first impression and the other the last. Your Delivery Man has just left, and I
  have to say that he is a credit to your company. He is polite, courteous and helpful”

“Dear Chris - I just walked into my office this morning and found the Henley Manager on my desk - it looks great!
  Many thanks for a fantastic job!! I love it  and I am convinced Eunice will too when she gets back from her
  surfing on Monday!”

“Dear Murray - Thank you very much for the Britain Rocks Maps for Belgium.  They arrived in the office this week
  and look really great.  Can you please pass on a big thank you to all those involved in printing, finishing and
  delivering these maps. I look forward to working with Halstan on the next job which will be the AKH leaflets early
  next month.”

“Dear Chris - This is a note to say a big thank you to everyone at Halstan for all the hard work and tremendous
  effort put into to the Flute and Clarinet books. They look fabulous and thanks to you were all published on time.
  To have published 40 titles all on the same day is a real achievement for us. Please pass on my thanks to
  everyone involved.”

Our best salesman is the last job produced well and delivered on time.