![]() |
Testimonials Dear Ian
Dear Murray, Dear Murray, Good Morning Chris "Environmental Accreditations FSC and ISO14001 and a solid financial profile were key in awarding contracts at the Open University. It is easy to go with price and price alone and although this is a key factor, we have a responsibility and an obligation to our students to make sure they get there books on time and of good quality. We place our contracts sometimes for 3 years minimum and we need to make sure that printers in this climate are going to be around for the long term. Halstans certainly ticked all the boxes in every criteria" David Steer, LTS Materials Procurement Manager The Open University" “Hi Chris - Thank you very much for following up on my order. Customer Experience! – Halstan are winners of “First Prize” according to my experience. In today’s rushed, confused and sometimes inhospitable business climate, it is refreshing to find an organisation that “gets it” about customer service. Promptness, politeness, understanding, reliability, friendliness, professional; thank you for treating me as your best and only customer!”
“Dear Robin - I have always believed that the two most important people in the company are the Receptionist and the Delivery Man. One makes the first impression and the other the last. Your Delivery Man has just left, and I have to say that he is a credit to your company. He is polite, courteous and helpful” “Dear Chris - I just walked into my office this morning and found the Henley Manager on my desk - it looks great! Many thanks for a fantastic job!! I love it and I am convinced Eunice will too when she gets back from her surfing on Monday!” “Dear Murray - Thank you very much for the Britain Rocks Maps for Belgium. They arrived in the office this week and look really great. Can you please pass on a big thank you to all those involved in printing, finishing and delivering these maps. I look forward to working with Halstan on the next job which will be the AKH leaflets early next month.” “Dear Chris - This is a note to say a big thank you to everyone at Halstan for all the hard work and tremendous effort put into to the Flute and Clarinet books. They look fabulous and thanks to you were all published on time. To have published 40 titles all on the same day is a real achievement for us. Please pass on my thanks to everyone involved.” Our best salesman is the last job produced well and delivered on time
|
|